PRIVACY POLICY
Privacy Policy
At Mexa Automation, protecting your business information and customer data is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data when using our website, automation services, and AI-powered solutions.
1. Information We Collect
Depending on the services you use, we may collect business information, contact details, appointment data, communication records, technical information, and usage statistics required to operate and improve our platform.
- Business and clinic information
- Contact names, phone numbers and email addresses
- Appointment scheduling information
- WhatsApp communication metadata
- Website analytics and usage information
2. How We Use Your Information
We use collected information only for legitimate business purposes, including providing automation services, appointment scheduling, customer support, AI improvements, analytics, and maintaining platform security.
3. Data Security
Mexa applies modern security practices designed to protect business information. Access is restricted to authorized users, communications are transmitted over encrypted connections, and sensitive credentials are stored securely.
🔒 Secure Connections
Data is transmitted using encrypted HTTPS connections.
🛡 Restricted Access
Only authorized personnel can access protected information.
☁ Secure Infrastructure
Infrastructure is designed to support secure and reliable operation.
💾 Backup Strategy
Business data may be protected using regular backup procedures.
4. Third-Party Services
Our platform may integrate with trusted third-party providers such as WhatsApp Business, Google Calendar, cloud infrastructure, analytics platforms, and AI providers to deliver requested services.
5. Data Retention
Information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
6. Your Rights
Depending on your location and applicable laws, you may request access, correction, deletion, or export of your information by contacting our team.
7. Changes to This Policy
This Privacy Policy may be updated from time to time. Material updates will be reflected on this page together with the latest revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact the Mexa Automation team through our Contact page.